Clinical Recruiter

Job Title: Clinical Recruiter

Exempt Status: Exempt

FSLA Status: Full-time

Division: MRR/HRA

Reports to: Director, Chart Recovery and/or Human Resources

Location: Gardena, CA

Episource, with over 3,000 employees worldwide, is a leading provider of risk adjustment services and solutions for health plans. Our services help Medicare Advantage, Commercial/Exchange, and Medicaid managed care plans improve and support accurate reimbursement in a post-Affordable Care Act market. Our services include retrospective chart reviews, medical record retrieval, HEDIS/ACO quality reporting, and data analytics, allowing payers and providers to dramatically reduce costs and improve quality of care.

Job Summary:

The Recruiter is responsible for managing the staffing efforts of Episource and in building a strong workforce that adds to the company’s overall effectiveness as an employer of choice. The individual has a deep understanding of the organization and its staffing needs, possesses strong interpersonal and communication skills, and has knowledge of employment practices.

Essential Functions:

The Recruiter will be called upon to find potential candidates, screen them, and recommend them for placement using internal, external, as well as, traditional and non-traditional sourcing methods.  The Recruiter is responsible for the entire recruiting cycle for both regular and seasonal temporary employees, which will include:

  • Design and implement overall recruiting strategy for organizational requirements and various project programs as necessary.
  • Support year over year expansion targets by developing our core markets (both current and potential) including building out our current provider networks in each area.
  • Create and Maintain a database of future educational and networking events we should attend. Including reaching out to sponsors and organizers to determine which events best fit our hiring needs.
  • Develop and maintain a network of established contacts to identify and attract talent. Resources often include community networking events, job fairs, online sources, career fairs, and advertising/marketing programs and partnerships with colleges and universities.
  • Develop and update job descriptions and job specifications.
  • Perform job and task analysis to document job requirements, objectives and other job qualifications.
  • Prepare recruitment materials and post jobs to appropriate job boards, newspapers, colleges and other recruitment sources.
  • Pre-screen candidates and conduct interviews using various reliable recruiting and selection tools and methods to filter candidates within scope of the projects.
  • Source, recruit, and screen candidates by using databases, social media and other venues.
  • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.
  • Onboard new employees to become fully integrated and productive.  May assist with new hire orientation, conversion from contingent to Full Time Regular hire
  • Monitor and apply Human Resources recruiting best practices.
  • Provide analytical and well documented recruiting reports to HR and the rest of the team.
  • Maintain recruiting metrics by documenting daily processes to determine continuous process improvement. Metrics include open positions vs. positions filled ratio, sourcing effectiveness; cost per hire, time to fill, retention rates and percentages, and quality of hire.
  • Responsible for routine checks on recent hires (30, 60, 90 days) on one’s overall performance including but not limited to productivity, required deliverables, and attendance.
  • Partner with Hiring Managers to review position needs, salary requirements and length of assignment. Act as a point of contact and build influential candidate relationships during the selection process.
  • Promote company’s reputation as “best place to work”
  • May be assigned other duties.
  • Must maintain compliance with all company policies and procedures.

Additional Responsibilities:

  • Avoids legal challenges by understanding acceptable interview and hiring practices for a contingent labor workforce which may include temporary, seasonal, contractors, and temp to hire.
  • Continuous improvement with regards to job knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks and participating in professional organizations/events.

Qualifications / Requirements:

  • Minimum BS/MS in Human Resources Management or related field of study.
  • Minimum of 3 years’ experience with in the healthcare industry.
  • Minimum of 3 years’ proven work experience as a Recruiter (either an in-house recruiter or a staffing agency recruiter).
  • Solid ability to conduct different types of interviews (structured, competency-based, stress, etc.)
  • Hands on experience with various selection processes (phone interviewing, reference check, etc.)
  • Ability to organize skills assessment centers (in tray activities, work samples, psychometric, and IQ/EQ tests, etc.)
  • Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS).
  • Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS).
  • Excellent computer proficiency (MS Office-Word, Excel, Outlook)
  • Excellent communication and interpersonal skills.
  • Strong decision-making skills.
  • Must be able to work under pressure and meet deadlines, while maintain a positive attitude and providing exemplary customer service.
  • Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting productivity standards.
  • Must be able to lift, carry, and/or move recruitment supplies to various locations, weighing up to 30 lbs.
  • Requires normal range of speak, hearing and eyesight to record, prepare and communicate appropriate reports.
  • 40% of domestic and/or international travel.

Working Conditions:

  • Working conditions are normal for an office environment.
  • Requires prolonged sitting, some standing, some bending, stooping and stretching, requires eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, telephone, and other office equipment.
  • Work may require occasional weekend and/or evening work.

Training Requirements:

  • Company safety regulations

EEO POLICY STATEMENT:

Episource, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Episource, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Episource, LLC expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Episource, LLC employees to perform their expected job duties is absolutely not tolerated.