Product Analyst

Job Title: Product Analyst              

Exempt Status: Exempt      

Division: Product Development                 

Reports to: Sujata Bajaj, VP Product Development

Episource, with over 3000 employees worldwide, is a leading provider of risk adjustment services and solutions for health plans.  Our services help Medicare Advantage, Commercial/Exchange, and Medicaid managed care plans improve and support accurate reimbursement in a post-Affordable Care Act market. Our services include retrospective chart reviews, medical record retrieval, HEDIS/ACO quality reporting, and data analytics, allowing payers and providers to dramatically reduce costs and improve quality of care.

Overview:

The Product Analyst collaborates with the Product team (engineering, QA, Product Owners) in conveying a clear product vision to the scrum teams. The Product Analyst is primarily responsible for creating a well ideated set of user stories, that support the product and our risk adjustment platform. The Product Analyst works with end users to identify opportunities for automation and digitization of our applications. In the same vein the product analyst will at times lead training on several customer facing application.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Translates client issues to user stories.
  • Writes user stories with clearly defined acceptance criteria.
  • Documents workflows and wireframes that will be used to support UI/UX design and development.
  • Keeps up to date with Risk Adjustment industry knowledge and leverages this in product development.
  • Assists with the implementation planning process.
  • Promotes continuous improvement of the scrum teams.
  • Training end users on best practices of the applications.
  • May be assigned other duties.
  • Must maintain compliance with all company policies and procedures.
  • Support for other business areas as required.
  • This position has / has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department and organization.

Qualifications:

  • 3-5 years of experience working in an Agile Software Development environment.
  • 3-5 years of experience as a Product Analyst
  • 1-3 years’ experience working in healthcare
  • Bachelor’s Degree
  • Minimum of 3 years experience with SQL
  • Proactive work ethic, desire to challenge the status quo, and strong focus on the voice of the customer.
  • Must have ability to work in a fast-paced IT environment with medium to large scale projects.
  • Possesses an innovative spirit, is high energy, with ability to multi-task, prioritize tasks, and ability to adapt quickly in a rapidly changing environment.
  • Strong organization, documentation, change management and project management skills.
  • Ability to work well with teams and the ability to influence peers, scrum teams and management.
  • Strong communicator with excellent verbal and written skills
  • Complies with company policies and procedures
  • Possesses basic computer skills including Microsoft Word, Excel, Power Point, and Outlook.
  • Occasional travel to client site no more than 4 times a year

PHYSICAL REQUIREMENTS:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting productivity standards.
  • Must be able to lift and carry up to 20 lbs.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Occasional travel to client site no more than 4 times a year 

Salary commensurate with experience

EEO POLICY STATEMENT:

Episource, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Episource, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Episource, LLC expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Episource, LLC employees to perform their expected job duties is absolutely not tolerated.