Project Specialist

Job Title: Project Specialist              

Exempt Status: Non-Exempt

Division: HRA/MRR                          

Reports to: Call Center Supervisor

Location: Tampa

 

Episource, with over 3,000 employees worldwide, is a leading provider of risk adjustment services and solutions for health plans.  Our services help Medicare Advantage, Commercial/Exchange, and Medicaid managed care plans improve and support accurate reimbursement in a post-Affordable Care Act market. Our services include retrospective chart reviews, medical record retrieval, HEDIS/ACO quality reporting, and data analytics, allowing payers and providers to dramatically reduce costs and improve quality of care.

Job Summary:

The Project Specialist is responsible for assessing, planning, and executing projects. This individual will create reports based on project needs, required deliverables, and data obtained. In addition, the Project Specialist will work with department leadership and other members of the project management team on executing changes and/or updates to the project tasks. This individual will perform complex and confidential administrative related functions to ensure department operations flow smoothly.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Create, manage, monitor, and track project tasks.
  • Conduct project reporting, project management, and data analysis.
  • Conduct data analysis and create reports and spreadsheets in excel based on project needs and project deliverables to track project benchmarks and make recommendations for change.
  • Point of contact for staff collaboration for cross departmental and project staff and tasks.
  • Provide project management support to ensure project deliverables are met on-time.
  • Maintain clear communication with all stakeholders.
  • Requires an individual to maintain the ability to work in an environment with PHI / PII data.
  • May be assigned other duties.
  • Must maintain compliance with all company policies and procedures.
  • Other duties as assigned.

Education / Requirements:

  • Associate’s degree in related field, but experience and/or other training/certification may be substituted for education.
  • Bachelor’s degree in related field is preferred.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Excellent computer proficiency (MS Office: Word, Excel, Outlook).
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting productivity standards.
  • Must be able to lift and carry up to 35 lbs.
  • Must be able to talk, listen, speak, and see (close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus) as required to:
  • Read printed material on paper and similar mediums, on a PC or similar electronic devices.

EEO POLICY STATEMENT:

Episource, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Episource, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Episource, LLC expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Episource, LLC employees to perform their expected job duties is absolutely not tolerated.