QA Imaging Clerk – Gardena, CA

Job Title: QA Imaging Clerk

Exempt Status: Non–Exempt

Division: MRR

Reports to: Manager of Imaging Operations

Location: Gardena, CA

Episource, with over 3,000 employees worldwide, is a leading provider of risk adjustment services
and solutions for health plans. Our services help Medicare Advantage, Commercial/Exchange, and
Medicaid managed care plans improve and support accurate reimbursement in a post-Affordable
Care Act market. Our services include retrospective chart reviews, medical record retrieval,
HEDIS/ACO quality reporting, and data analytics, allowing payers and providers to dramatically
reduce costs and improve quality of care.

Position Purpose:
The Imaging Specialist is responsible for medical record verifications and assigning to our Coding
Department timely. Responsible for all auditing steps including researching, renaming, and
escalating activities. Responsible for prepping, scanning, and indexing all medical records that are
received through Field, Mail, Fax, Secure Email, and SFTP.

• Quality Assurance:
• Performing quality assurance and assessment of medical charts to maintain validity of
records at various stages of the QA Process.
• Indexes each medical record document which includes, but is not limited to:
• QA Level 1 audits and verifications
• Ensure all documents w/in a chart belong to the correct patient/account
• Verify all images are correct and legible
• Ensure patient identifiers are present throughout each record
• Remove all duplicate or extraneous documents
• Organize pages according to company procedures and policies
• Responsible for prepping, scanning, and indexing all medical records that are received
• Good technical skills to decipher best retrieval methods and improve accuracy
• Monitors imaging system daily for scanning errors and/or requests
• Alternate usage of multiple devices or monitors; at times simultaneously in order to maintain

Basic Requirements:
• Minimum 2 years of data entry experience
• Good understanding of medical terminology
• Entry level understanding of healthcare administration
• Basic understanding of HIPAA and PHI
• Good navigational knowledge of Adobe Acrobat Standard and Salesforce
• Comfortable working multiple devices and monitors simultaneously
• Basic understanding of project management methodologies and key terms
• Must have excellent time management skills, be highly organized, and self-motivated
• Maintain a high level of productivity and confidentiality
• Excellent customer service, problem solving skills and attention to detail
• Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the
ability to quickly learn new systems
• Possess excellent written, verbal, and interpersonal communication skills

Preferred Qualifications:
• HS Diploma/GED required; preferred AA or higher degree or equivalent job-related experience
• Registered Health Information Technician (RHIT) certification a plus

Physical Requirements:
While performing the duties of this job, the employee is frequently required to stand, walk, sit and lift.
The employee must lift, carry and/or move up Scanner and Laptops, weighing up to 30 pounds. The
Employee must have the ability to engage in repetitive motions such as copying and scanning
medical records. Specific vision abilities required by this job include color vision. Requires prolonged
sitting, some bending, stooping and stretching, requires eye-hand coordination and manual dexterity
sufficient to operate a keyboard, photocopier, telephone, and other office equipment. Requires
normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

Episource, LLC provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, gender, sexual orientation, gender identity or
expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a
covered veteran in accordance with applicable federal, state and local laws. Episource, LLC complies
with applicable state and local laws governing non-discrimination in employment in every location in
which the company has facilities. This policy applies to all terms and conditions of employment,
including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer,
leaves of absence, compensation, and training.

Episource, LLC expressly prohibits any form of unlawful employee harassment based on race, color,
religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic
information, disability, or veteran status. Improper interference with the ability of Episource, LLC
employees to perform their expected job duties is absolutely not tolerated.