MEMBER OUTREACH AND INTERVENTIONS

IMPROVING OUTCOMES, LOWERING COSTS

Through proactive and automated patient engagement, we use our quality analytics platform to identify and close HEDIS and care gaps.

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OVERVIEW

To help facilitate communication between members and providers, we utilize an appointment scheduling service using sophisticated call center operations. Our workflow automation platform is configured to securely deliver multi-media messages, dynamic forms, and notifications at the right time, to the right people. This reduces the burden on clinical teams by automating patient engagement tasks, such as collecting data or scheduling follow-ups.

BENEFITS

Improve outcomes and patient safety

Boost staff efficiency

Facilitate communication

Automate patient engagement tasks

Lower costs

Identify and close care gaps

KEY SERVICES

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  • Healthcare Solutions

    ACO GPRO

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  • Healthcare Solutions

    STARS and Care Gaps Analysis

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  • Healthcare Solutions

    HEDIS Medical Record Reviews

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