Through the implementation of epiInsider, we strive to consistently improve our internal processes and operations.
With this tool, Episource maintains the highest level of reporting transparency for all of our services and products. This robust, internal facing platform enables us to review production and quality metrics, by the minute, for Medical Record Technicians, Outreach Consultants and Coders.
This tool ensures our staff is accountable towards both productivity and quality standards. With up-to-date insights, Episource evaluates the overall performance and efficiency of our employees to enhance the value of our service offerings.