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No More Manual Chart Retrieval
You focus on your patients, we’ll focus on chart retrieval.
Performing remote chart retrieval manually can be a cumbersome task, consuming valuable time, effort, and increasing provider burnout. The process of logging in, searching, and downloading charts can extend for days or even weeks, particularly with larger chases. Moreover, meeting tight deadlines may require the involvement of multiple team members, adding unwanted complexity to the process.
To solve these challenges, we developed a Remote Automation service that eliminates the inefficiencies of manual retrieval. Our streamlined solution simplifies and accelerates chart retrieval, ensuring that you meet deadlines with ease and efficiency.
Flexible chart retrieval options include schedule-run, on-demand run, and repeated daily runs across multiple EMRs.
Standardized chase lists can be downloaded in any format from EMRs. Chase list pick-up capability can be automatic or configured.
Receive insightful reporting which includes performance logging, location logging, and telemetry.
Reduce burnout by leveraging advanced technologies to retrieve charts
Leverage a chart retrieval service that’s easy to scale out
Increase speed of implementation with faster script development
Minimize any intrusions or abrasion to existing systems
Improve data security with secure login
seconds to pull down a chart
charts pulled in a single day
Each time we have a need or an opportunity to improve our processes, they are present to help us. They listen to our needs and work to provide a solution for us. That is very important to me. When I want to talk to executives from the company, they are always available, and that is very important.
What’s really neat to watch is how they continue to come up with a new addition to each tool or software program and to watch them build it out.
With the current vendors we were using, we weren’t getting a lot of feedback, very little customer support, and we were also experiencing some provider abrasion.
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